Digital nature of the Service
AI Baby Generator sells credits and plans that unlock AI-generated portraits — a digital service delivered instantly. Because generating a portrait consumes computing resources at the moment you request it, credits that have already been used to create a result are generally non-refundable.
When you can request a refund
You may request a full or partial refund if:
- You were charged in error, or charged more than once for the same purchase;
- A technical fault on our side prevented your generation from completing and could not be resolved;
- You purchased credits and have not used any of them, within 14 days of purchase (subject to the payment-processing fee described below).
Payment-processing fee on voluntary refunds
When we approve a refund because you changed your mind — for example, unused credits returned within 14 days — we deduct a 3% payment-processing fee from the amount refunded. This covers the card-processing fee our payment provider charged when you first paid, which is not returned to us when a refund is issued.
This fee does not apply when the refund is our responsibility. If you were charged in error or more than once, or a technical fault on our side prevented your generation, we refund the full amount with no deduction.
When refunds do not apply
- Credits that have already been used to generate one or more portraits;
- Dissatisfaction with the artistic result — outputs are a creative AI approximation and vary by input photo quality;
- Requests made more than 14 days after purchase for unused credits, except where required by law.
One-time purchases
Every plan is a single payment. There is no subscription to cancel and nothing renews automatically, so you will never be charged again unless you choose to buy again. Photo credits do not expire. An Unlimited pass grants unmetered generation for its stated number of days and then simply ends; once that window has started it is treated as used and is not refundable.
How to request a refund
Email support@mybabygenerator.com with the email address on your account, the date of purchase, and a short description of the issue. We aim to review every request promptly and, when a refund is approved, issue it to your original payment method. Depending on your bank, it may take several business days to appear.
Your statutory rights
Nothing in this Policy limits any refund or cancellation rights you may have under applicable consumer-protection law.
Contact us
For any billing or refund question, contact FUSIONHUB LLC at support@mybabygenerator.com or 1001 S Main St Ste 600, Kalispell, MT 59901.