Frequently asked questions

What people ask us most, answered plainly. Anything we have not covered, email us and a person will reply.

How accurate is the result?

It produces a plausible blend of both parents' features — a joyful glimpse, not a medical or genetic prediction. Many couples are struck by the resemblance, but no tool can forecast what a real child will look like.

What photos work best?

Clear, well-lit, front-facing photos of each parent, with no sunglasses, heavy filters, or other faces in the frame. The better the input, the more lifelike the result.

How long does it take?

Under a minute in most cases. You stay on the page while it runs — there is no queue to join and no email to wait for.

Whose photos am I allowed to upload?

Only photos of adults aged 18 or over, and only with the consent of everyone pictured. Uploading photos of children is not permitted. See our Terms of Service for the full rules.

What happens to my photos?

Uploads are encrypted in transit and at rest, and are used solely to generate the result you asked for. We do not sell your images and we do not train public models on them. Our Privacy Policy sets out how long we keep them and how to request deletion.

Is this a subscription?

No. Every plan is a single payment — there is nothing to cancel and you are never charged again automatically. Photo credits do not expire, and an unlimited pass simply ends when its window is over.

How does pricing work?

You buy either photo credits or a time-limited unlimited pass, both as one-off payments. Current plans and prices are listed on the pricing page.

Can I get a refund?

Yes, in the circumstances set out in our Refund Policy — including charges made in error and a technical fault on our side that stopped your generation. Email us and a person will look at it.

What can I do with the portraits?

The portraits you generate are yours to use for personal purposes. They are an artistic visualisation, so they should not be presented as a photograph of a real person.

Who is behind this service?

The service is operated by FUSIONHUB LLC. Our company address and support email are on the contact page.

Still have a question?

Email support@mybabygenerator.com — the contact page lists what to include so we can answer on the first reply.